All Systems Operational

Datasure TSA (eIDAS qualified timestamp) ? Operational
90 days ago
99.95 % uptime
Today
SecuSign API ? Operational
90 days ago
99.95 % uptime
Today
Click&Cert ? Operational
90 days ago
99.66 % uptime
Today
Proof Vault ? Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 10, 2025

No incidents reported today.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Resolved - 🛠️ Post-Mortem – Incident on Click&Cert Service

Summary

On June 5, 2025, an incident impacted the Click&Cert service due to a DNS outage at one of our critical providers. Service was degraded for several hours before recovery. The issue has now been resolved and services remain stable.


Timeline (UTC+2)

05/06/2025 16:05 – Detection of a malfunction affecting the Click&Cert service.
05/06/2025 16:20 – Incident declared and investigations launched. Root cause traced to the DNS provider of one of our critical third-party vendors.
05/06/2025 18:11 – Update from the vendor: resolution efforts ongoing.
05/06/2025 21:40 – New update from the vendor: issue still unresolved.
05/06/2025 21:50 – Our monitoring indicates the service is operational again.
05/06/2025 22:15 – Incident status updated: service is up, but awaiting vendor confirmation.
05/06/2025 23:13 – Vendor reports a large-scale DDoS attack targeting their DNS provider; partial service restoration ongoing.
06/06/2025 08:45 – No further interruptions detected since 05/06/2025 21:50; services confirmed stable.

Jun 6, 11:25 CEST
Monitoring - The issue has been resolved, and we are currently monitoring the services.
Investigations into the root cause are still ongoing.

A detailed post-mortem will be shared at a later time.

Jun 6, 08:45 CEST
Update - All services are now fully operational.
Investigations are still ongoing to determine the root cause of the incident.

A detailed post-mortem will be shared at a later time.

Jun 5, 22:15 CEST
Identified - Incident ongoing, issue identified, resolution in progress.
Jun 5, 16:20 CEST
Jun 5, 2025
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.